Website Packages

What if I need a more custom website package?

While we begin with set packages, we work with you to expand and build up the perfect website design package for you. Our base packages are what we know are the base minimum in order to provide you with the most effective starting point for your website. But we encourage you to bring your dream wish list so that we can build a unique package to best fit your needs.

How much access will I have to the site during the build?

We build all of our websites on what’s referred to as a “Staging” website. A staging site is a password protected live site that allows you to track and follow along with each and every step of your new website’s build. The staging site also allows you to view your site, real-time, on any an all mobile devices so that you get the most accurate idea of exactly what your clients will experience when on your site.

How many rounds of edits do I get?

As we build on staging sites, you have constant access to your site and therefore can make faster and more confident edits and changes. Because of this feature, we don’t have a cap on edits on our website projects. We encourage you to send any and all edits, questions, or changes as they come to you so that we can make updates as quickly as possible and you can reflect on those changes through the staging site.

Do you offer à la carte website design services?

Not at this time. We only offer complete site builds or redesigns. We believe in building our websites right the first time, with all the details needed to truly make an impact on the web and assist you in standing out in your industry. So we do not piecemeal our projects, build single pages, or make edits or an already existing website.

Other than the website itself, what other deliverables come with a website project?

With our goal to provide you with the most support and confidence in running your own website post-launch, any custom design graphics or templates used in your site’s design will be included via a shared Dropbox folder post-launch, (US clients will also receive these files via USB Drive). You’ll also receive a custom private YouTube library of tutorial videos to refer back to as you manage and maintain your website.

What additional costs might come up during a project?

We work to be as transparent as possible during our builds so that there are no additional charges or surprise fees. The only additional costs that might come up would be any licensing fees for special plugins, artwork, or media, as well as any additional design time beyond your contracted timeframe. We try to provide both free and paid options before incurring any additional fees on top of a project total.

What happens after the website is launched?

With education always being one of our top goals, we will host what we call a “teaching session” during your launch week, where you will site with your developer and walk through your site, recording custom tutorial videos to refer back to later in order to help you maintain and manage your own website moving forward. We also offer technical support packages that we will discuss with you at the end of your project.

Who is responsible for the website’s content? ie: images, text, media etc…

Our projects are an incredibly collaborative experience. While we do employ copywriters and editors to assist with your website’s copy, we have a series of questionnaires for you to fill out in detail so that while we will polish everything up, it always sounds, looks, and feels just like you./p>

What should I have prepared before we begin my website?

Every website we build is completely unique. We will give you a detailed list of all items that you will need to provide for your project, with relevant timelines, during our website strategy session.

What about hosting?

As we build on a Staging website on our own server, you do not need to worry about purchasing hosting until just before your website’s launch. We will be sure to notify you of this deadline and assist you in purchasing and setting up the right hosting that meets all of your website’s unique needs. If you already have your own hosting, you are welcome to keep your current host, or we can assist you in moving to a new host company if necessary.

Overall, what is expected of me as a client?

While each website project will have a specific list of client responsibilities, the number one expectation we have for our clients is their investment into the project. Once we begin your project, we ask that you be sure that you are available and accessible for edits, revisions, feedback, and our weekly design meetings.

I’m ready to book. Now what?

Excellent! The first step is to reach out through our contact page inquiry form. From there you’ll receive a link to schedule your first design consult with us where we’ll get to know each other, your business, your website design needs and make sure we’re the right team for you.

How many projects do you take on at a time?

We only take on between 1 to 2 projects per month to ensure that your website project receives the attention to detail and energy needed to accomplish all work on time and at the highest quality.

How soon should I book with you?

As we only take on 1 to 2 projects per month, we often book our projects out between 2-4 months out. So the sooner the better in order to get the most ideal spot in our schedule. While we may book out months in advance, this allows us to organize and prepare our projects as thoroughly as possible so that once we begin the design process, we’re able to move quite quickly.

What is your payment process?

All Website Design projects are broken down into three installments. ⅓ upfront upon booking, ⅓ by the start date of your project, and ⅓ at the end of the project, just before launch. All payments are due in full before the website is launched.